Revisão bibliográfica do uso de nudges em interfaces de sistemas

Abstract

Considering that users need to make choices at certain moments when interacting with systems, this process can often become tiresome and monotonous, emphasizing the importance of optimizing the decision-making experience within system interfaces. In this context, it is the responsibility of the professional implementing the interface to make the user’s life easier in terms of cognitive effort. An excellent method to address this issue would be the use of digital nudges, which assist and influence the user in decision-making without depriving them of their freedom of choice. This article aims to assess the approach to the term ”nudge” in recently published articles in Brazil, with the ultimate goal of presenting methods to apply this technique in interfaces.