Proposta de melhoria de layout em uma empresa de assistência técnica

Abstract

The dispositions of workstations and physical arrangements of the organizational environment must be well defined in order to facilitate the execution of processes, the positioning of equipment and work tools, in addition to employees, who are also part of the physical arrangement of an organization. For companies to remain in the market, it is necessary that changes occur within organizations so that quality and productivity are increasingly obtained in the organization. The general objective of this study is to propose a new layout to increase the organization's performance, through the change of jobs, impacting on improving quality and increasing productivity . The methods for carrying out this study were to use an interview with the owner to obtain more knowledge about the company , how the company's flow works, how the current layout is and how the new layout can bring benefits to the company , carrying out the proposed new layout template. In the analysis of results, a study is developed for the layout proposal, such as the process flowchart, demonstrating the current layout, developingthe flowchart map on top of the current plant, in addition to developing the relationship diagram determining the degree of importance of proximity between the sectors, for the formulation of a proposal for a new layout. Therefore, the proposal for a new layout brought fundamental points to the company , enabling greater performance in the company , such as adequacy of stock, extension of the administrative room, and a room for the Telecom.