Héstia: sistema de gestão para o Conselho Tutelar de Uruguaiana

Abstract

The inefficiency in information management and the lack of document standardization in public agencies, such as the Child Protection Council of Uruguaiana, generate significant challenges, including rework, errors, and delays in child and adolescent protection processes. Although the Information System for Childhood and Adolescence (SIPIA) is the official platform, usability difficulties and reliance on manual folder organization consume excessive time from staff. In this context, this work proposes the development of HÉSTIA, a management system inspired by the Greek goddess Hestia, associated with the protection of the home. The general objective was to develop a technological tool capable of optimizing folder management and automating document formatting for the Child Protection Council of Uruguaiana. The methodology adopted included analyzing current processes through an interview with a Council employee to gather requirements, creating wireframes (Miro) for interface prototyping, and developing the system using PHP, HTML, and CSS, with the creation of a SQL database. HÉSTIA aims to provide an intuitive and functional interface, adapted to users’ needs, contributing to the modernization of internal processes, the reduction of errors, and the increase in efficiency of the services provided by the Child Protection Council of Uruguaiana.